White glove delivery is the premium tier of courier services — designed for items that require more care, attention, and expertise than standard delivery. Here's what it means in practice and when you need it.
What White Glove Delivery Includes True white glove delivery goes beyond careful handling. It typically includes: dedicated vehicle (no shared loads), experienced two-person team where required, room-of-choice delivery (not just doorstep), unpacking and positioning if required, removal of packaging waste, and full insurance for high-value items. The name comes from the white cotton gloves used by specialist movers when handling fine art — it represents the highest standard of care.
When to Use White Glove White glove is appropriate for: fine art and antiques, high-value electronics (large screens, specialist AV equipment), bespoke furniture and interior items, medical or scientific equipment requiring precise placement, exhibition pieces, and any item where replacement cost or emotional value is too high for standard handling risk.
Two-Man Teams Many white glove deliveries require two people — not just for the care of the item but for the physical logistics of moving heavy or awkward pieces safely. Attempting to move a large piece of furniture or a heavy piece of equipment with one person risks both the item and the driver's safety.
What It Costs White glove delivery costs more than standard courier services, reflecting the additional staff, time, and care involved. However, when compared with the cost of replacement, repair, or the reputational damage of a damaged item on delivery, the premium is usually justified.
Choosing a Provider Look for a courier that specialises in white glove rather than just offering it as an add-on. They should have experience handling your type of item, be able to discuss your specific requirements, and offer clear insurance documentation.