Privacy Policy
1. Introduction
X-Eagle Courier ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal information you voluntarily provide (name, email, phone, address)
- Information about your bookings and delivery preferences
- Payment and billing information
- Usage data from cookies and tracking technologies
- Communications you send to us
3. Use of Information
We use the information we collect to:
- Process and fulfill your booking requests
- Provide customer support and respond to inquiries
- Send booking confirmations and updates
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Cookies
Our website uses cookies to enhance your experience. These include essential cookies for functionality and analytical cookies to help us understand how our site is used. You can control cookie preferences through your browser settings.
6. Third-Party Disclosure
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Payment processors for transaction processing
- Legal authorities when required by law
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Request data portability
8. Contact Us
For privacy-related questions or to exercise your rights, please contact us:
Email: ops@xeagle.co.uk
Phone: +44 7598 247365
9. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the bottom.
Last updated: March 2026
